RCS Consultant
Marlboro, MA  / Westboro, MA 
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Posted 7 days ago
Position No Longer Available
Position No Longer Available
Job Description

Innovate. Disrupt. Challenge. Grow. Work with the best.

IRI reinvents how people make decisions, take action and optimize performance by unifying technology, analytics and data. Our clients are among the largest, most respected and most innovative manufacturers, retailers, agencies and consultancies in the world, and they use our solutions and cloud-based leading technology platform to drive greater growth in their business. Our data is also used from Wall Street to The White House - by anyone who wants the most accurate and current market information.


We are not only a certified Great Place to Work, recognized leader in equality (with us, you always can bring your full self to work), and have a global firmwide commitment to diversity, equity and inclusion, we also achieve consistent year-over-year increases in customer satisfaction and business growth.

Flexible time off (yes, you read that right: we offer unlimited days off), a generous benefits package to meet your health, financial and wellbeing needs, and a hybrid work environment are just a few more reasons to join IRI.

We bring the sophistication, expertise and resources of a 40+ year-old global firm built on a history of innovation coupled with the grit, drive and mentality of an entrepreneurial startup. Our work matters, not just in the grocery aisle, but also in the economy at large.

But don't just take our word for it. As one of our clients who knows us well said, "IRI lives up to the hype."

Join us and be part of the next evolution of fueling industry growth, inspiring creativity and driving
greater achievement for our employees and our clients. You can help us shape what comes next.

What will I be doing?

With direction from the Client Engagement Lead, primary responsibilities include supporting client usage of our tools, delivering insights to retail clients, and supporting the commercialization of our tools and services. Supporting the CPG sales process and commercialization, uncovering new CPG leads, and upselling existing CPG clients for a North American retailer engagement. Coaches retailer and CPG clients to access customer insights through the Advanced Insight Platform and advises on customer-centric actions. Provides thought leadership and consulting services to drive collaborative engagement between CPGs and the retailer's merchandising, marketing, and insight departments in support of both the CPG's business plans and the retailer's customer strategies.

This is a hybrid role that will require 3 days on-site at the retail client with the remainder of the week working remotely.

Job Responsibilities

  • Provide thought leadership and consulting service on the effective use of customer data in a retail environment. Coach and train clients (CPG and/or Retailer Merchants) on how to apply customer data methodologies and analytic approaches to solve their key business issues.

  • Support ongoing collaboration between CPGs and retailers to address current and emerging business issues. Build relationships with assigned local CPG and merchant teams to uncover business issues and opportunities through client engagement plans.

  • Support commercial plans and revenue targets through the identification of new business, up-sell, and expansion opportunities. Help organize and manage the sales process including delivering capability demos as needed and identifying expansion opportunities.

  • Create and share best practices and quantify retailer and CPG ROI and be an effective advocate for our services including development of case studies and other vehicles to publicize our work. Represent the client voice in new product development and maintain an up to date knowledge of the industry.

Requirements

Background & Experience:

  • Bachelor's degree (business/marketing major preferred) or equivalent business experience with at least five years of work experience
  • Proven experience of driving sales growth through the development and execution of a strategic plan to achieve sales forecast
  • Work effectively through the sales cycle - from prospecting to retention - and can proactively identify opportunities
  • Experience in retail merchandising, category management or consumer insights
  • Experience working with analytics, developing, and presenting actionable insights
  • Effective demonstrator of software tools at retail or CPG user level
  • Proficient user of MS Office including PowerPoint and intermediate Excel

Skills & Abilities:

  • Commercial acumen
  • Attention to detail with excellent project management, organization, time management and multi-tasking skills
  • Excellent verbal presentation, written communication and interpersonal skills, including charismatic relationship builder
  • High energy, proactive, team player with a "can-do attitude," comfortable with ambiguity and a small team environment

Demonstrates IRI competencies:

  • Client Focus
  • Problem Solving
  • Planning and Organizing
  • Analytic Capability
  • Culturally and emotionally intelligent
  • Agile
  • Accountability
  • Intellectually curious
  • Technically and digitally fluent
  • Teamwork and collaboration

About Us

IRI is a fast-growing, leading provider of big data, predictive analytics and forward-looking insights that help CPG, OTC health care organizations, retailers, and financial services and media companies grow their businesses. With the largest repository of purchase, media, social, causal and loyalty data, all integrated into an on-demand, cloud-based technology platform, IRI is empowering the personalization revolution, helping to guide its more than 5,000 clients around the world in their quests to remain relentlessly relevant, capture market share, connect with consumers, collaborate with key constituents and deliver market-leading growth. For more information, visit .

Our Values

There are seven key values embedded in our DNA and that embody everything we do:

Integrity, Servant Leaders, Inclusive, Accountable, Disciplined, Entrepreneurial and Respect

Our Benefits
We offer a comprehensive benefit package (health, paid time off, 401(k), etc.) with additional unconventional offerings such as volunteer time off, flexible work arrangements, virtual doctor access, etc., along with the unrivaled benefit of working with our people - the best in the business.

We care about our IRI family and are committed to their wellbeing. Our benefit plan options reflect our commitment to provide resources that promote mental and physical health. With the opportunity to provide tailored benefits to your specific situation, offerings include:

Benefits Package

Financial Benefits

Work Life Benefits

+ Medical Coverage

+ Dental Coverage

+ Vision Coverage

+ Short Term Disability

+ Long Term Disability

+ Basic Life Insurance

+ Accidental Death and Dismemberment Insurance (AD&D)

+ Supplemental Life Insurance

+ Dependent Life Insurance

+ Voluntary Benefits (Critical Illness, Accident and Hospital Indemnity Insurance)

+ 401(k)

+ Flexible Spending Accounts

+ Health Savings Account

+ Commuter Benefits Program

+ Adoption Assistance

+ Educational Assistance

+ Flexible Time Off (exempt employees

+ Accrued Vacation Time (non-exempt employees)

+ Personal Time (non-exempt) employees

+ Paid Parental Leave

+ Family Medical Leave

+ Sick Time

+ Volunteer Paid Time Off

+ Employee Assistance Program (EAP)

Our Culture
We're thrilled we get to work on the most interesting business challenges facing the CPG and retail industries. We regularly uncover new "aha moments!" by closely collaborating with our colleagues and developing competencies centered around the following values: Integrity, Servant Leadership, Inclusivity, Accountability, Discipline, Entrepreneurship, and Respect.

IRI is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster can we insert a link to the poster that works or is this line necessary? IRI is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.

#LI-DNI



    IRI is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. IRI is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to Talent.Acquisition@iriworldwide.com and let us know the nature of your request and your contact information.

     

    Position No Longer Available
    Job Summary
    Start Date
    As soon as possible
    Employment Term and Type
    Regular, Full Time
    Required Education
    Bachelor's Degree
    Required Experience
    5+ years
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