Job Title: Billing Specialist

Reports to: Billing Manager

Location: Des Moines, IA

FLSA Status: Full-Time / Non-Exempt

Since 1946 Baker Electric has served the electrical needs of Des Moines and Central Iowa. We perform all types of electrical work including commercial, industrial, residential, voice/data cabling, traffic signalization and underground installations. We continue to strive towards excellence by employing individuals with the intelligence, talent, and skills required to contribute to our growth and success and by focusing on employees' individual performance and unification with the team! All successful employees are focused on customer satisfaction and dedicated to meeting our vision of an inclusive and unified workforce.

Position Description. The Billing Specialist role is a key position within Baker Electric, Inc., in Des Moines, IA. This position will partner with Project and Service Managers to get jobs completed and billed within the ERP program, throughout the company, including all divisions.

Essential Duties/Responsibilities

• Create invoices and supporting documentation as required to be sent directly to the customers
• Collaborate with Project Managers, Service Managers and Division Managers to resolve any job or project discrepancy in order to complete the billing functions
• Build and maintain rate templates by customer within the ERP system
• Create Service Work Orders within the ERP system
• Partner with Billing Manager and CFO to maintain Time & Material rate templates within the ERP system per standards and protocols
• Partner with customers to process billing functions according to customer specification, including, but not limited to submitting via customer billing interface systems
• Work with customers on any issues or information needed for their ability to submit payment for services
• Comply with all Company operating policies, procedures, OSHA, and safety programs as established.
• Escalate critical and/or sensitive issues to the Division Manager / Executive Team with recommendations for resolution.
• Comply with all Company operating policies, procedures, and safety programs as established.
• Perform additional assignments as required by the needs of the company or as directed by executives.

QUALIFICATIONS. To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Baker Electric requires all newly hired employees who will be required to work onsite, whether regularly or sporadically, to be vaccinated for COVID-19. This position will require the successful candidate to obtain/show proof of being fully vaccinated for COVID-19. Baker Electric is an equal opportunity employer and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

Preferred Education and Experience (Knowledge)

• Minimum 1-3 years related experience
• High School diploma or GED required
• Familiarity and experience with bookkeeping and basic accounting skills

Required Attributes and Competencies (Skills)

• Proficient with Microsoft Office applications, including Outlook and Excel formulas and formatting
• Familiarity with Windows based operating systems and web based applications, include ERP systems or other construction/financial software packages
• Must demonstrate integrity, honesty, professionalism and commitment to company values
• Must have ability to build positive working relationships with multiple levels of employees and customers
• Must have excellent organizational, communication, strategic, technical, analytical, problem solving, and multi-tasking skills
• Must have high standards of quality with attention to detail
• Must possess excellent written and verbal communications skills, effectively in the English language

Physical Requirements (Ability)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, see, talk, and hear. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee is regularly required to walk, reach with hands and arms. The employee is required to balance, stoop, kneel, crouch, or crawl. The employee regularly lifts and/or moves twenty-five (25) to fifty (50) pounds. The employee may occasionally lift and/or move fifty (50) pounds or more. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

The employee may be required to commute to field locations and project sites and be able to navigate around the job site locations.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee may expect to work in typical office environment conditions except when visiting field locations. Field environments may vary based on project, manufacturing, or weather conditions. The noise level in the work environment is usually moderate to loud.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.