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Field Application Specialist
Sacramento, CA
Job Description
Our Opening and Your Responsibilities
Summary
This position is responsible for technical and application support for a specific discipline of the Laboratory division of METTLER TOLEDO; Weighing, Analytical Instruments or Material Characterization Instruments, primarily for customers, and also for sales, service and marketing colleagues.
Essential Duties and Responsibilities
*Primary responsibility will be to train customers on the use of AnaChem equipment as well as application development for those customers.
*During office time, they will have a secondary responsibility for phone support to end-users, sales personnel, and field service technicians on the instrument product lines.
*May be required to perform (and document) pre-work in laboratory on customer samples in advance of visit or demo.
*Training support to field sales organization, customer support, insides sales and other members of technical support.
*Travels with Technical Applications Consultants on difficult product installations, also to gain knowledge of the METTLER TOLEDO core markets.
*Performing basic instrument product demos for the telesales team at customer sites.
*Oversees remote customer training courses and registration.
*Is an internal reference and expert regarding group communication, reporting and process protocols.
*Will work with Tech Support to report/resolve any quality issues that are encountered at customer sites.
*Properly interact with SAP software and accurately record necessary product and sales information.
*Will be required to search for cross-leads while onsite with customer.
*Assist with development of marketing and technical materials.
*Other duties may be assigned.
What You Need to Succeed
Pay Range - $80,000 to $105,000 Base
Education & Experience
*The level of education and/or experience needed to successfully accomplish the essential duties of this job is a Bachelor's degree (B. A. or B.S.) in Physical Sciences, Chemistry, Biology or Engineering from a four-year college or university, or one to two years related experience and/or training; or equivalent combination of education and experience.
*To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
*A technical training background that may include technical training classes or a certification is a plus.
*Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
*Ability to write routine reports and correspondence.
*Ability to speak effectively before groups of customers or employees of organization.
*Has the ability to apply analytical principles in order to solve problems and deal with a variety of variables in situations where only limited standardization exists
*Requires the ability to record and deliver information and to follow verbal instructions.
*Must be able to articulate complex ideas and concepts to a diverse group of individuals in a form and manner appropriate to the audience.
- Overnight Travel Requirement for this position is expected to be between 50% - 70% throughout the West Coast
Our Offer to You
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
- Tuition reimbursement, employee wellness programs, plus other perks and discounts
- Parental and caregiver leave policies
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards
- A commitment to extraordinary service on our state-of-the-art equipment
About Mettler Toledo
Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.
- We help feed the world. We impact how food is produced, packaged and made safe.
- We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
- Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you'd like more information about your EEO rights as an applicant under the law, please click here.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
1 to 2 years
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