Development Operations Manager
Chicago, IL  / New York, NY 
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Posted 18 days ago
Job Description

The Young Center for Immigrant Children’s Rights invites applications for the full-time position of Development Operations Manager to be based in Chicago or New York.  
 

The Young Center seeks to hire a Development Operations Manager who has a strong interest in the organization’s mission and the ability to take initiative and to work collaboratively. The Development Operations Manager’s main responsibilities encompass coordination of database management, special donor events and campaign development, management of certain donor groups, reporting on donor metrics, and supporting prospect research for the Development Team. The Development Operations Manager should have experience with data import/export, queries, and designing and generating reports from a relational database. This position is focused on driving the behind-the-scenes individual donor fundraising process with an emphasis on building and effectively managing donor portfolios and facilitating team support and accountability to meet fundraising goals.  The manager serves as an overall strategic support to the department and plays a big role in supporting project management and overall coordination of departmental initiatives. The Development Operations Manager will support the daily operations for the YC Development Team and will be responsible for the management and professional development of the Development Associate. This position is ideal for someone who has experience with fundraising and nonprofit management and is looking to further develop their skills. 

 

ABOUT THE YOUNG CENTER 

The Young Center for Immigrant Children's Rights is a national organization dedicated to protecting and advancing the rights and best interests—safety and well-being—of immigrant children in the United States. Through its flagship Child Advocate Program the Young Center serves as the federally appointed bests interests representative for unaccompanied and separated immigrant children in federal custody. Child Advocates meet with children and learn their stories in order to identify and advocate for their best interests through an interdisciplinary, trauma-informed, and culturally sensitive lens. The Young Center’s Policy Program fights for wholesale reform of the immigration system while pursuing immediate changes in policy and practice that center children’s rights and best interests in all decisions. The Technical Assistance Program, the Young Center’s newest program, offers intersectional expertise and critical resources to advocates and service providers working with immigrant children involved in child welfare and other state court systems. 

 

The Young Center has offices in Houston, San Antonio, and Harlingen, Texas; Chicago, Illinois; New York, New York; Washington, D.C.; Phoenix, Arizona; Los Angeles, California; and Grand Rapids, Michigan. We also serve children through our programs in New Jersey. 

 

DUTIES AND RESPONSIBILITIES:  

  • Coordinate fundraising events (including the annual Waymaker Race event), such as assist with corporate sponsorship solicitation, auction solicitation, and event execution in close collaboration with the Development team 

  • Coordinate fundraising campaigns such as the End of Year Campaign and the Summer Appeal. 

  • Manage database, including maintaining overall database integrity, technical training, oversight of data entry, and email management 

  • Generate and distribute queries, reports, and data analysis for ongoing department, campaign, event, and board reporting 

  • Manage administration of and stewardship of the recurring donor program, Young Center Champions for Children 

  • Manage Young Center Ambassadors program, coordinating their involvement in Giving Tuesday effort and other special campaigns 

  • Manage the engagement and relationship building initiatives for base and mid-level donors, in addition to monitoring donors under $1,000 

  • Make weekly thank you calls to new, loyal, and lapsed donors  

  • Supervise the Development Associate and identify and support opportunities for professional growth 

  • Manage and implement multiple projects, including managing budgets, key performance indicators, setting deadliness and ensuring accountability 

  • Coordinate development and production of collateral materials for campaigns and events 

  • Coordinate Annual Report production 

  • Escalate larger issues or complexities to senior team members as appropriate 

  • Offer opportunities to engage staff, volunteers, and ambassadors to participate in development activities and emphasize a culture of philanthropy 

  • Provide administrative support to the Development team as needed 

  • Other duties as assigned 

 

MINIMUM REQUIREMENTS AND QUALIFICATIONS 

  •  Associates degree plus 3-4 years’ experience in a support role within a development team or closely related experience 

  • Strong written and oral communications skills 

  •  Ability to make informed judgement calls on various matters 

  • Ability and desire to take initiative 

  •  Strong attention to detail and analytical skills 

  •  Ability to project manage, meet deadlines, prioritize tasks, and manage multiple priorities to ensure goals are met 

  • Strong organizational skills and forward-thinking ability to support senior staff with multiple deadlines and competing priorities 

  •  Proficiency with Microsoft Office products; CRM databases  

  • Personal or professional experience with immigration and DEIJ knowledge a plus 
     

PREFERRED QUALIFICATIONS 

  • Experience—lived, volunteer, or professional—with immigration matters 

 

PHYSICAL DEMANDS 

Physical demands include regular attendance, keyboarding, sitting for long periods (at least 5 hours a day), driving. Ability to use computer, telephone, and copy machine. Ability to travel by plane, car, and other conveyances within U.S. Occasional lifting for event setup/preparation. 

 

COVID-19 CONSIDERATIONS  

All employees must be fully vaccinated prior to first day of employment. 


The Young Center is an "at-will" and equal opportunity employer that does not discriminate in and affirmatively factors diversity into its hiring practices. Young Center encourages applications from all qualified individuals without regard to race, color, creed, religion, gender, sexual orientation, gender identity or expression, age, national origin, ancestry, marital or parental status, pregnancy, citizenship, non-disqualifying physical or mental disability, genetic information, or veterans’ status. Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process; no application will be penalized for requesting an accommodation. Please advise in writing of special needs at the time of application.

 

Special Notes/Instructions
Review of candidates will begin immediately and continue until the position is filled. Please apply on the Young Center website with a cover letter, resume and three references.  Only complete applications will be considered.  
Contact Information
To learn more about the Young Center’s work, please visit www.TheYoungCenter.org. 
Job Summary
Employment Term and Type
Regular, Full Time
Salary and Benefits
$70,645-$100,323 p/yr
Salary is based on experience and geographical location. The Young Center provides excellent benefits, including health/dental/vision insurance (employee & dependents) at no cost to the employee, paid vacation, sick time, and a 401(k) plan with employer match.
Required Education
Associate Degree
Required Experience
3 to 4 years
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