Key Account Manager
Forman, ND 
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Posted 19 days ago
Job Description
Description

WHY Wurth:
  • Health, Vision and Dental Benefits for Full-time Employees & their Families!
  • Paid Time Off - start accruing on day one!
  • Paid Holidays
  • 401(K) with Company Match
  • Free Life Insurance
  • Partner Discounts (Ford, Verizon, Harley Davidson and more!)
POSITION SUMMARY

The Key Account Manager is responsible for building and maintaining positive relationships with various customer contacts, promoting company products and services, and growing current customer business. This position serves as the key point of contact between the customer and multiple internal department contacts within the organization. This position uses knowledge of company brands, systems, products and services to improve customer exhaustion.

ESSENTIAL DUTIONS & RESPONSIBITLIES include the following and all other duties assigned:
  • Formulate medium to long-range sales plans to protect, grow, and diversify the relationship with a defined group of existing customers.
  • Develop and implement a strategic customer growth roadmap/plan with the focus on implementing new business awards and building customer dependences.
  • Manage assigned customer accounts, of medium to high strategic importance.
  • Aggressively pursue additional sales opportunities and proactively drive opportunities to successful closure.
  • Engage client contacts to initiate contract renewal process, and ensure contracts are renewed on time.
  • Monitor competitive activity in each account and ensure appropriate response strategies are formulated and communicated.
  • With autonomy and tenacity, resolve issues and ensure customers receive high quality customer service.
  • Continuously monitor customer environment for additional quoting opportunities, and respond quickly to additional opportunities.
  • Ensure customer profitability by maintaining and/or improving customer margin through coordinated activity with Sales Operations and other departments (obtaining customer approval on substitutes/alternatives, getting necessary price increases implemented, etc.)
  • Maintain accurate information for sales pipeline, prospects, customer information and communication logs within the CRM system.
  • Assist in the management of all elements of contractual obligations, including but not limited to excess & obsolete inventory, value added/value engineered, pricing reviews, inventory reductions, and expense minimization.
  • Own relationships with mid-level clients (i.e. Purchasing Manager) and foster relationships with senior clients (i.e. Purchasing Director, C-Suite, etc.).
  • Support customer implementations and continuous improvement initiatives, and participate in trade shows and industry conferences.
  • Perform all other duties as assigned
QUALIFICATIONS, SKILLS & ABILITIES:
  • B.S. Degree in Business, Marketing, Supply Chain, Engineering, or related field, and/or equivalent experience.
  • Seeking 5 years of industrial sales experience, with related products and/or related industry.
  • Valid Driver's license and approved driving record.
  • Experience with project management and/or new customer onboarding, a plus.
  • High standard of professionalism and ethics.
  • Preferred style of teamwork, collaboration, and humility
  • Ability to analyze complex business situations and develop creative business focused solutions.
  • Self-starter, self -motivated, and ability to manage and drive own schedule.
  • Ability to interpret a variety of instructions furnished in written, oral, blueprint or schedule form.
  • Ability to translate and convey technical requirements for products and services.
  • Strong listening and interpersonal skills, and formidable negotiating skills.
  • Effective communicator, both verbally and with written communications.
  • Ability to speak effectively before groups of customers and employees. Refined persuasion and related sales and presentation skills
  • Advanced Knowledge of Microsoft Word, Excel, PowerPoint and Outlook.
  • Ability to prioritize multiple tasks and execute in a high-pressure environment.
  • Comfort with and efficient in data analysis, graphs, statistics, percentages and ratios.
  • Travel estimated up to 90%.
Wurth Industry North America Key facts:
  • 110+ locations across the US, Canada, Mexico, and Brazil
  • More than 2,600 employees
  • More than 420,000 standard parts
  • Part of the Wurth Group, $15B+, which operates over 400 companies in more than 80 countries and has more than 79,000 employees

FIND OUT MORE ABOUT OUR COMPANY CULTURE:
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EEOC STATEMENT:

The Wurth Industry North America group of companies are Equal Opportunity Employers and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, genetic trait or predisposition, carrier status, citizenship, veteran or military status, and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Wurth will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws.






The Wurth Industry North America group of companies are Equal Opportunity Employers and do not discriminate on the basis of an individual’s sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, genetic trait or predisposition, carrier status, citizenship, veteran or military status, and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Wurth will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws


 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5+ years
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